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Friendship Box

Shipping & Returns

Shipping Policy:

Thank you for shopping with Friendship Appreciation LLC! We take pride in creating customized products just for you. Below is our shipping policy to ensure transparency and a smooth experience.

Processing & Production Time

• All products are made to order.

• Production time typically takes 7-14 business days before shipping.

• You will receive an email confirmation once your order is in production.

Shipping Time & Rates

• We offer the following shipping options:

•Ground Shipping: 3-5 business days

• Priority Mail: 2-3 business days

•Priority Mail Express: 1-2 business days

International Shipping

•First-Class Package International Shipping: 14-30 business days

•Priority Mail International Shipping: 7-12 business days

•Priority Mail Express International Shipping: 3-6 business days

• Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

• Once your order ships, you will receive a tracking number via email.

• Tracking updates may take 24-48 hours to reflect.

Delays & Issues

• While we strive to meet delivery estimates, delays due to carriers, customs, or unforeseen circumstances are beyond our control.

• If your package is delayed beyond the estimated timeframe, please contact us at [Email].

Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages once they are marked as delivered.

• If your package arrives damaged, please email us within [X] days with photos, and we’ll assist with a resolution.

International Orders

• Customers are responsible for any customs fees, duties, or taxes imposed by their country.

• International shipping times may vary based on customs clearance.

Returns & Refunds:

• Since our products are customized, we do not accept returns or refunds unless the item arrives damaged or incorrect.

• If there is an issue with your order, contact us within 3 days of delivery at info@friendshipbox.com.

For any questions, feel free to reach out to us via at info@friendshipbox.com . We appreciate your support and look forward to creating something special for you!

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