Friendship Box
Shipping & Returns
Shipping Policy:
Thank you for shopping with Friendship Appreciation LLC! We take pride in creating customized products just for you. Below is our shipping policy to ensure transparency and a smooth experience.
Processing & Production Time
• All products are made to order.
• Production time typically takes 7-14 business days before shipping.
• You will receive an email confirmation once your order is in production.
Shipping Time & Rates
• We offer the following shipping options:
•Ground Shipping: 3-5 business days
• Priority Mail: 2-3 business days
•Priority Mail Express: 1-2 business days
International Shipping
•First-Class Package International Shipping: 14-30 business days
•Priority Mail International Shipping: 7-12 business days
•Priority Mail Express International Shipping: 3-6 business days
• Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
• Once your order ships, you will receive a tracking number via email.
• Tracking updates may take 24-48 hours to reflect.
Delays & Issues
• While we strive to meet delivery estimates, delays due to carriers, customs, or unforeseen circumstances are beyond our control.
• If your package is delayed beyond the estimated timeframe, please contact us at [Email].
Lost, Stolen, or Damaged Packages
• We are not responsible for lost or stolen packages once they are marked as delivered.
• If your package arrives damaged, please email us within [X] days with photos, and we’ll assist with a resolution.
International Orders
• Customers are responsible for any customs fees, duties, or taxes imposed by their country.
• International shipping times may vary based on customs clearance.
Returns & Refunds:
• Since our products are customized, we do not accept returns or refunds unless the item arrives damaged or incorrect.
• If there is an issue with your order, contact us within 3 days of delivery at info@friendshipbox.com.
For any questions, feel free to reach out to us via at info@friendshipbox.com . We appreciate your support and look forward to creating something special for you!



